API and System Integration

For projects we normally give you a fixed price quote for producing a functional specification and a ballpark estimate for the whole project. Once we have done the analysis and design work we give you a completed functional specification with a fixed quote to complete the project. This allows you to see exactly what you will get and mitigate the risks of the project.

We have done work for clients all over the world but most of our clients are based in Australia, UK and NZ. We have representatives in Australasia, Europe, Southern Asia and North America.

We guarantee our work for one month after user acceptance. If there are any problems with our work during this period we will fix it for free. We cannot guarantee 3rd party products but will assist you in getting those problems resolved.

For clients on a support contract the minimum is 15 minutes. For new clients our minimum job is 4 hours.

We normally use a mix of agile and waterfall methodologies. We use agile method (including lots of prototyping and use cases) during the design phase and then document the result in a functional specification for programming and testing.

We normally respond within 2 hours. We offer guaranteed response rates for clients on a support contract.

Yes we do - up to $1m AUD and $10m AUD for Public and Products Limits of Indemnity. So far we have not ever had to call upon it because we endeavour to be professional in everything we do.

If you want a data driven website then we will happily provide a nice design to match in with your existing website or corporate colours. If you want a simple marketing website then we suggest you contact a dedicated website designer.

We prefer bank transfers (bank details are on our invoices) or alternatively you can pay via PayPal which accepts payments in AUD or USD. Please remember to include your invoice number on all payments so that we can allocate fund correctly. We do not accept American Express.